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Eelco Ouwerkerk

Chief Commercial Officer
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About Freelancer

Chief Commercial Officer (CCO)

Education

B
2003 - 2005 Business administration/ General management (M.Sc.)
Nyenrode Business University

-Courses (e.g.): Corporate Strategy, Supply Chain Management, International Financial Markets, Managerial Economics, Production & Operations Management, Business Ethics, Marketing Strategy, HRM, Purchasing & Logistics Management, Research Business Administration. -Results: successfully graduated program, thesis awarded with 8 out of 10 points, awarded with Master of Science title.

L
2016 - 2016 Leading the Effective Sales Force, General Sales, Merchandising and Related Marketing Operations
INSEAD

The Leading the Effective Sales Force programme is designed to optimise the performance of the sales force and learn how to cut costs while raising sales. Discover how, by analysing sales calls, realigning territories, shifting product or market emphases, reallocating salesperson time or adjusting sales force size, one can generate maximum growth from the sales force. At the same time, discover how to motivate sales people and third-party distribution channels through compensation systems and organisational structures. This is a joint INSEAD-Wharton programme programme and takes place in Europe (Fontainebleau), Asia (Singapore) and in the United States (Philadelphia). Key Benefits - Making the sales force a key source of sustainable competitive advantage for the organisation. - Comprehensive approaches to motivate and compensate the sales force. - Managing a dynamic sales force in the face of increasing product, consumer and market complexity.

M
2012 - 2014 Master of Science (M.Sc.), Insurance, Enterprise Risk Management
University of Amsterdam

The Executive Master Insurance Studies of the University of Amsterdam is a two year part-time academic program and is meant for everyone working in the field of Insurance and Risk Management. Enterprise Risk Management covers all essential activities to identify, quantify, manage and finance risk. -Results: successfully graduated program, thesis awarded with 7 out of 10 points, awarded with Master of Science title Companies are threatened as a consequence of fire, natural disasters, strikes, exchange rate developments, interest rate fluctuations and fluctuations in raw material prices. On the other hand companies owe their existence due to the fact that by taking risks, better returns are realized. Risk can therefore be seen as an opportunity or a threat.

B
1999 - 2003 Business Administration
FH Münster

The European Business Programme (EBP) is an international study programme of Business Management set up to achieve a double degree in 7 semesters while specializing in two languages. You will experience what it means to work in a team with people from various countries on business topics and learn international flexibility to prepare you for a future career in International Management. - Sound academic education of business management with practice orientation under particular consideration of the European economic integration - Expanding knowledge of one foreign language to perfection; learning a second foreign language - Gaining profound knowledge of the respective country-specific economic, legal and social systems and the relating processes in companies - Acquiring the skill of working creatively in international teams - Acquiring the skill of international flexibility

B
1999 - 2003 Bachelor of Business Administration
Rotterdam University of Applied Sciences

The European Business Programme (EBP) is an international study programme of Business Management set up to achieve a double degree in 7 semesters while specializing in two languages. You will experience what it means to work in a team with people from various countries on business topics and learn international flexibility to prepare you for a future career in International Management. - Sound academic education of business management with practice orientation under particular consideration of the European economic integration - Expanding knowledge of one foreign language to perfection; learning a second foreign language - Gaining profound knowledge of the respective country-specific economic, legal and social systems and the relating processes in companies - Acquiring the skill of working creatively in international teams - Acquiring the skill of international flexibility

N
2006 - 2007 NIMA Degree Sales-B Sales Manager
NIMA, Nederlands Instituut voor Marketing

Selling Basics Management Concepts Commercial processes Negotiating the sale of goods and services Developing and managing relationships

N
2006 - 2007 NCOI Degree Sales-B Sales Manager
NCOI Opleidingen

Sales strategy Strategy versus sales plan Market and competition analysis Stages in the sales process Marketing plan and sales cycle Sales in the digital age International sales and account management Forecasting and budgeting Structure of the sales team HRM aspects of the sales organization Relationship management and networking

Work & Experience

C
Aug 2023 - Present Chief Commercial Officer (CCO)
Coface

With over 75 years of experience and the most extensive international network, Coface is a leader in trade credit insurance & risk management, and a recognized provider of Factoring, Debt Collection, Single Risk insurance, Bonding, and Information Services. Coface’s experts work to the beat of the global economy, helping ~50,000 clients in 100 countries build successful, growing, and dynamic businesses. With Coface’s insight and advice, these companies can make informed decisions. The Group's solutions strengthen their ability to sell by providing them with reliable information on their commercial partners and protecting them against non-payment risks, both domestically and for export. Coface employes ~4,720 people and has a turnover of €1.81 billion. Full P&L responsibility for all customer service, customer success, account management, new business development, marketing and sales team (50 FTE) in The Netherlands (Business Information, Business Decisioning Data & Analytics, Business Intelligence, Marketing, Account & Sales Management Coface Global Solutions-CGS, Account & Sales Management Mid Market, Direct Sales, Client Service Center & Commercial Back Office). Close alignment with our German and French colleagues at regional level (Mainz, Germany) and group level (Bois-Colombes, Paris, France).

M
Oct 2022 - Present Member of Marketing & Communication Committee
Registermakelaar in Assurantiën (RMiA)

Professionalism, expertise, integrity and independence. These are the core values of the RMiA. The recognition scheme for brokers and consultants in insurance companies. As of January 1, 2020, the recognition schemes Register Advisor in Assurances (RAiA) and Register Broker in Assurances (RMiA) have been merged into the new RMiA. The RMiA's objective is to bring and maintain a high level of the quality of insurance advice to entrepreneurs and individuals. To this end, substantive and professional criteria have been established that an RMiA must meet. These are maintained by an annual system of non-statutory continuing education.

F
2018 - Present Founder & Insurance Consigliere
Mamori.tech

Insurance Consigliere. Insurance Manager-as-a-Service for start-ups and scale-ups. InsurTech Specialists. Sharing knowledge about insurance and how technology can improve the lives and P&L of businesses and insurers alike.

M
Jun 2022 - Present Member Advisory Board GRMC® Register
Avans+

When you are registered in the Risk Management Register, you may use the title GRMC, which means that you are a demonstrable professional in your field. Members of the Risk Management Register are able to provide risk management advice at the highest level. In this way, this register contributes to the quality improvement and assurance of risk management advisors and consultants. By means of continuing education you are aware of all trends and developments within the field. All activities of the Risk Management register are supervised by the Advisory Board. The Advisory Board is a team of stakeholders who contribute to concept development with regard to educational philosophy, image, integral quality improvement and organizational development. Members of the Advisory Board are closely involved in Risk Management in their position.

I
Jun 2022 - Present Insurance Broker
Registermakelaar in Assurantien (RMiA®)

Specifically relevant to the Dutch brokerage and MGA/authorized underwriting agents, Eelco is a Dutch government registered Insurance Broker (RMiA® https://www.registermakelaarinassurantien.nl/) and Dutch government registered Gevolmachtigd Agent (RGA® https://www.registergevolmachtigdagent.nl/) of which the latter specifically sees at MGA’s/authorized underwriting agents. An RMiA and RGA qualification represents professionalism, expertise, integrity and independence in the field of brokerage and MGA/authorized underwriting agents. The requirements an RMiA and RGA has to meet exceed the ones under the Dutch Financial Supervision Act and relate to specialist knowledge and conduct. To qualify for the RMiA and RGA standard, the applicant must hold all relevant Dutch Insurance certifications (General, Underwriting Agent, Property, Marine, Liability, Health, Benefits) and they must be active as an independent insurance adviser with at least three years of relevant working experience or three years continuous working experience in the five years preceding the application. In addition, to obtain the RMiA title, applicants must pass a written and oral admission test. Insurers, brokers and authorized underwriting agents applying for VNAB (Dutch Insurance Exchange Association, the Dutch sector organization for the corporate insurance market) membership, they have to meet certain admission requirements. One of the requirements applying to brokers is that at least one member of the management team is an RMiA. It is of importance to the VNAB that its broker members distinguish themselves by providing high-quality service in terms of professionalism, expertise, integrity and independence, which is guaranteed by the RMiA qualification.

S
Apr 2008 - Present Senior Marketing Professional (SMP®) & NIMA Examiner
NIMA, Nederlands Instituut voor Marketing

NIMA is the Dutch Marketing Association which helps marketeers with their professional and personal development during their career. The goal of the NIMA is to share knowledge about commercial functions and check professionals on their marketing, communication and sales skills. The marketing profession is dynamic and challenging. The world around us is changing rapidly. The question is how, as a marketer, you deal with these rapid developments and how you can demonstrably stay ahead of the curve. With an internationally recognized marketing title as a Senior Marketing Professional (SMP) to your name, you distinguish yourself and demonstrate the importance of testable continuing education. https://www.nima.nl/persoonstitels/senior-marketing-professional/ Responsibilities: - Examiner of NIMA A (Sales), B (Marketing & Sales) and C (Marketing) exams & thesis - Examined over 350 candidates and cases (all professionals, various industries)

E
Jun 2021 - Present Executive Sales Professional (ESP®)
Sales Management Association

SMA, the trade association of sales professionals, recognizes that sales is a profession and therefore accredits commercial training and certifies sales people on their skills. We want to be able to blindly trust that the quality of the training and the certified persons is of the right level. This is only possible if the accreditation and certification deliver on what they promise. The sales profession is constantly in motion and as a sales professional you never stop learning, which means that you must be aware of the latest trends and developments in our field. Something the business community can expect from you if you want to be seen as a professional. By using a title you indicate that you are that person who has the right skills and is up-to-date in his field. If you have one of the personal titles issued by the SMA, you have demonstrated that you meet established professional competence requirements. The ''Executive Sales Professional (ESP), for Commercial Director'' is the highest degree possible being awarded by the SMA.

C
Mar 2014 - Present Co Founder
Sportz Guru

Sportz Guru reviews sports tickets and hospitality packages all over the world to provide you with all the insights needed to pick your next sports event (for business or personal trips).

B
Apr 2021 - Jul 2023 Board Member / Non Executive Director
DUJAT (Dutch & Japanese Trade Federation)

Established on 17 January, 1984 by Dutch importers of Japanese products with the aim to improve the trade balance between The Netherlands and Japan. Non-profit organization. A professional platform for Dutch and Japanese companies to increase mutual understanding and business opportunities. From the initial 12 founders DUJAT expanded to an organization with more than 150 members. Members are both Japanese, Dutch and other international companies and (semi) governmental organizations. Strong relation with Embassies (NL and Japan), JCC and NFIA.

M
Jan 2020 - Jul 2023 Managing Director
Aon

Building out current and new propositions for multinational business unit (Aon Global Client Network & Far East Group) working with APAC, EMEA and Americas teams. P&L responsible, managing a team of risk and insurance professionals (Japanese, Chinese, Indonesian and Western European nationalities) who are committed to service excellence to multinational, Japanese and Chinese companies liaising with dozens of insurance companies. The team members have a diverse background that includes insurance, health & business, enterprise risk management, business management, finance, legal and marketing and sales. It is structured to service client operations across various industries, with complexities that range from a single office to mega manufacturing operations and construction projects. - General & Commercial leader for multinational business solutions with full P&L responsibility with a combined turnover of > EUR 21.000.000,00 (Financial Lines, Property & Casualty, Trade Credit, Credit Solutions and Health & Benefits; Client Management, Broking and Claims) including budgeting, review of financial statements, capital expenditures, accounts receivable management/collection and implementation of revenue and profit enhancing programs; - Guidance and realization of the growth of the department. Development of strategy in terms of turnover, market share and profitability (M&S - primarily below-the-line); - Responsible for building and maintaining strong underwriting partnerships across the region, ensuring creation and launch new insurance products while working closely with the partnership teams to deliver policies inline with our clients expectations; - Multinational operations programme design and implementation. Implementation full target operating model back, mid- and front-office operations; - Increased revenue year on year with fewer headcount; - Increased geographical footprint to Chinese and Korean business (Bus Dev & Marketing); - Launched over 4 new propositions.

I
May 2014 - Dec 2019 Industry Director
Aon

• Industry Director Aon Risk Solutions Wholesale & Retail (matrix organization and teams; revenue EUR 9.000.000,00), EMEA focus; • Work closely with Shared Services (including IT), Lines of Business, Third Parties (insurers) and EMEA network; • Develop and execute Sales, Account and proposition plans (incl. annual planning, Out-of-Pocket & IT budget); • Initiate and evaluate sales & marketing campaigns, sales strategy, distribution marketing (PMC’s and new distribution-, partners and channels); • Increased free publicity value for business unit (PR, Public Relations, Branding); • Responsible for risk management and insurance management solutions to (multi)national clients (turnover EUR 500m - EUR 3.0bn) for Financial Lines, Property & Casualty, Trade Credit, Credit Solutions and Health & Benefits.

A
Apr 2013 - May 2014 Account Director
Aon

• Develop and execute Sales & Account plans (incl. annual planning, Out-of-Pocket & IT budget); • Initiate and evaluate sales & marketing campaigns, sales strategy, distribution marketing (PMC’s and new distribution-, partners and channels); • Key account management, focus on Dutch companies (Financial Lines, Property & Casualty, Trade Credit, Credit Solutions and Health & Benefits).

S
Apr 2011 - Mar 2013 Senior Account Manager & New Business Development
Aon

* Responsible for risk management and insurance management solutions to multinational clients; * Annual New Business realization EUR 220.000. * Property & Casualty, Trade Credit, Credit Solutions and Health & Benefits.

A
May 2007 - Apr 2011 Account Manager
Aon

* Responsible for risk management and insurance management solutions to multinational clients; * Annual New Business realization EUR 150.000. * Financial Lines, Property & Casualty, Trade Credit, Credit Solutions and Health & Benefits.

M
Feb 2005 - Apr 2007 Management Trainee Multicompany Programme
ORMIT B.V.

Private Equity backed ORMIT was created in the late nineties by a number of successful major companies such as Ordina. They all experienced the same difficulty: a need to spot leadership in young people. And they figured it would be best to give these talents plenty of everything: hands-on experience in different companies topped with intensive training and coaching.

H
Jul 2006 - Jan 2007 Head Of Back Office and Mid-Office
Croonwolter&dros

''For more than 140 years Croonwolter and dros has been in the vanguard of new developments. Also in this day and age, where electrical and mechanical engineering is increasingly important, we stimulate new technical developments. We have the knowledge, experience and the workmanship to create intelligent systems and integrated sustainable solutions, to develop them further, implement, maintain and manage them. With intelligent technical solutions for electrical and mechanical engineering, automation and information solutions we support our clients in sustainable entrepreneurship. Part of TBI: 6.231 employees, revenue >2b EUR', EBIT 72,5m EUR' - Responsible for all procurement activities; - Supplier reduction from 2000 to 1100 suppliers resulting in annual savings of EUR 1.680.000; - Contract via Ormit.

M
Jan 2006 - Jul 2006 Manager Project Management Office
Rabobank

''Rabobank is more than just a bank. First of all, we are a cooperative – that is what sets us apart from other banks. Cooperative banking allows us to exert a more positive influence on people and society. This is important because major challenges shape the world we live in. Challenges like climate change, but also growing social and financial inequality. With our partners and members, Rabobank wants to contribute to positive change and promotes a more sustainable, inclusive society where everyone can pursue their ambitions. We now operate in 37 countries, with over 43,000 employees. In the Netherlands, we serve retail and corporate clients with a wide range of financial products and services. Across the world, we focus on entrepreneurs and companies in the food and agriculture sectors. The Rabobank Group also includes BPD, Obvion and DLL, with which we offer our clients housing and leasing solutions.'' - Responsible for the Bank's CRM application for Retail and Corporate Banking (all product lines: current accounts, savings, investments, wealth management, credit management, lending, mortgages); - Safeguarding progress and workflow of 40 assigned projects; - Contract via Ormit.

M
Jul 2005 - Jan 2006 Marketing Manager
Odido Nederland

"Mission: best in the world at connecting customers to their world. The undisputed leader in the 5G era. Over 72m customers world-wide, $58.4B services revenue." - Marketing Manager Customer Retention; - Improved lead generation: leads number of leads increased with 50%; hit ratio increased from 25-50%; - Contract via Ormit.

P
Jan 2005 - Jul 2005 Project Manager
DPG Media Nederland

"One of the largest retail publishers and media companies in The Netherlands. We inspire, inform and entertain. Through all channels - we are there 24/7 to enrich your life. 80 Brands, 15 million viewers, readers and online visitors and listeners, 5.836 employees. Brands like: Tweakers, Telegraaf, Independer. Mission: to be the first choice of consumers and advertisers, the local alternative for the tech giants. Turnover EUR 1.898b, EBITDA EUR 414m" - Program and project management for production optimalization; - Define and implement process scenario's; - Contract via Ormit.

M
Mar 2001 - Sep 2001 Marketing Specialist
Pfizer

''Pfizer Inc. is a research-based, global biopharmaceutical company. We apply science and our global resources to bring therapies to people that extend and significantly improve their lives through the discovery, development and manufacture of medicines and vaccines.'' - Marketing Specialist Anti Infectives.

Skills

Trade credit
Financial Services
Outsourcing
Digital Marketing
Customer Retention
Project Management
Multinational Team Management
Business Transformation
Business Transformation
B2C
Management
Insurance
Coaching
Sales
Entrepreneurship
Business-to-Business (B2B) Business-to-Business (B2B)
Leadership
Communication
Finance